Play Smart, Look After Yourself
martm88 believes that online gambling should be done with full awareness and self-control. This page provides guidance, tools and important information to ensure your playing experience remains enjoyable and within your control.
Six Pillars of Responsible Gambling
martm88 places player safety and wellbeing as the priority in every aspect of our service.
Minimum Age 21 Years
All martm88 accounts must be verified to confirm the player is at least 21 years old before any transactions or gameplay can take place. This is not merely a requirement — it is our responsibility to the community. Identity documents such as a MyKad are required during the account verification process.
Set Your Own Deposit Limits
Each player can set daily, weekly or monthly deposit limits through account settings. This feature helps you stay within a comfortable budget and avoid spending beyond your means. Limits can be lowered at any time, but increases require a waiting period for added protection.
Temporary Self-Break
If you feel you need a break, the self-break feature lets you suspend account access for a set period — whether a few days or a few weeks. During the break period, you will not be able to log in or make any deposits into your account.
Long-Term Self-Exclusion
For players who want to stop for an extended period, the self-exclusion option allows the account to be closed for a few months or permanently. When you choose self-exclusion, we will not send you any marketing communications for the duration of that period.
Review Your Activity History
You can review a full record of your gaming activity, deposits and withdrawals through the account dashboard. Regularly checking your transaction history helps you assess your playing habits more accurately and make better-informed decisions.
Support and Immediate Assistance
The martm88 customer support team is available 24/7 via live chat and email in Malay and English. If you or someone you care about needs guidance regarding gambling habits, we are ready to help and connect you with the right support resources.
Recognise the Signs of a Gambling Problem
Healthy gambling is gambling done for entertainment, not as a way to resolve financial problems or emotional stress. Recognise the early signs before they become serious.
If you recognise yourself in any of the situations listed, we encourage you to contact the martm88 support team or seek help from a relevant support organisation. Acknowledging a problem is the most courageous first step.
Using money that should go toward basic needs such as rent, food or bills to gamble.
Feeling stressed or unsettled when not gambling, or continuing to play even after planning to stop.
Increasing the size of bets to try to recover money that has been lost — this behaviour can become harmful.
Lying about or concealing gambling activity from loved ones is a warning sign that needs attention.
When gambling begins to interfere with your productivity, family relationships or overall mental health.
Simple Steps to Stay in Control
martm88 provides several practical tools you can use on your own to keep your playing experience within your control.
Log In to Your Account
Access the responsible gambling control panel through your martm88 account. All settings are available under "Account Settings" or "Gambling Controls".
Choose the Type of Limit
Set a deposit limit, loss limit, session limit or self-break period that suits your financial situation and needs.
Confirm Your Settings
Every limit change will be confirmed via email for security. Limits that are lowered take effect immediately, while limits that are increased are subject to a review period.
Contact Support
If you need additional help, our 24/7 customer support team is ready to assist via live chat or email in Malay and English.
You Do Not Have to Face This Alone
There are various professional support and assistance resources available for players who need guidance on gambling habits.
National Counselling Helpline
The Ministry of Health Malaysia provides counselling services through various channels. This service is fully confidential and accessible to anyone who needs professional support relating to addiction or emotional stress.
Community Support Groups
Peer support groups and non-governmental organisations in Malaysia offer a safe environment to share experiences and receive guidance from those who have been through similar situations.
Mental Health Services
Government hospitals and private mental health clinics in Malaysia provide assessments and treatment for addiction issues. A doctor or psychiatrist can help put together a recovery plan suited to your situation.
martm88's Commitment to Players
No aggressive promotions — We do not send marketing communications aimed at encouraging players who have stopped to return.
Data confidentiality — All self-exclusion requests and related information are processed with full confidentiality in accordance with our privacy policy.
Staff training — Our support team is trained to identify signs of gambling problems and respond appropriately.
International licensing — martm88 operates under an international licence that requires compliance with responsible gambling standards.
Underage access prevention — Our age verification system uses technical methods and document verification to prevent access by players under 21 years old.
Actual cost information — martm88 does not conceal information about odds, RTP or winning chances — all of this information is made transparently available to players.
Play Responsibly with martm88
Enjoy a wide range of slot games, live casino and sports betting at martm88 with confidence. Our self-control tools are there to ensure your playing experience stays enjoyable.
Frequently Asked Questions
Answers to the most common questions about responsible gambling at martm88.